service update

Support when Savera UK is closed

There are times when Savera UK will be closed such as Bank Holidays and festive breaks. Therefore, staff will not be available to take your call and our helpline will not be monitored. You can view our guidance about staying safe at home during lockdown by clicking here.

If you or someone you know are in immediate danger and are at risk of female genital mutilation, ‘honour’-based abuse, forced marriage or any other harmful traditional practices then please contact the police on 999.

The police ‘Silent Solution’ system will ensure that the police are aware if you are in need of urgent help but cannot speak. For this to work, the instructions are as follows:

1)      Dial 999

2)      Listen to the questions

3)      Respond by coughing or tapping the headset if they cannot easily speak

4)      If prompted – press 55 – and they will be put through to the police

If you are not in immediate danger, here is a list of other services who can support you during our closure:

  • National Domestic Abuse Helpline: 0808 2000 247 (24hr)
  • Victim Support National: 0808 1689 111 (24hr)
  • Forced Marriage Unit: 020 7008 1500 (out of hours helpline)
  • LGBT+ Domestic Abuse Helpline: 0800 999 5428
  • Men’s Advice Line: 0808 801 0327
  • Samaritans: 116 123 (24hr)

Other Useful Information